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View From The Board: Stuart Griffin

Our members have mentioned that they want us to be more visible. A chat at the AGM each year isn’t enough to get to know us properly. So this is the first, in what will be a monthly update, with views on how we are going from members of of the AVST Executive Board. First up, me, Stuart Griffin. The best way I can describe the season so far is “alright”. We are in the play off places but still a bit behind where we…

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FSF

FAN ENGAGEMENT – IT’S MORE THAN THAT!

“Football clubs are still not grasping the need for genuine, properly structured dialogue between fans and their clubs,” according to Kevin Rye – a consultant with over 14 years’ experience of working with supporters all over the UK and Europe. The FSF fans survey results show that clubs are getting better at recognising the needs of supporters when it comes to match-day. However, there is too much focus on ‘fan engagement’ drawn from the United States with the fan being a ‘customer’. We have long…

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Missing Season Cards

AVST has been contacted by a number of members concerned that they are still to receive season cards and in respect of the difficulties on contacting the Ticket Office to obtain individual match tickets. We have been in touch with the club on a number of occasions over last couple of weeks in this regard and have been promised an imminent announcement on the Aston Villa website about what to do in the event of your season card not arriving in time for Saturday’s game…

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Ticket Office

TICKET OFFICE CLOSED

As we shared last week following the FCG meeting the club is migrating to a new ticketing software system. This will now be hosted by Top Tix. The transition will involve temporary closure of the Ticket Office – online, on the phone and in person from 5pm today. Supporters will not be able to purchase tickets for matches, stadium tours, soccer schools or season tickets until week commencing Monday July 10th. We trust that the new vendor will provide an improved experience for supporters.

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John Terry Signs

The first new signing is confirmed and it is making a lot of noise in the press. At AVST, we cannot remember the last time we got so bombarded with members views about a new player. People will have their own views on John Terry as an individual and rightly so. Seen purely through a footballing prism though, he might be just what we need. For too long there has been a stench around the club. Where defeat doesnt seem to hurt the players in…

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FCG MEETING

AVST attended a meeting of the Fans’ Consultation Group on Wednesday 28th June. Here are the matters that were discussed at the meeting.  Fan representatives  Mo Razzaq                                        Aston Villa Supporters Trust Peter Warrilow                               Aston Villa Supporters Trust Anne-Marie Fern                           Heroes &…

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Fans’ Consultation Group

AVST will be attending the Fans’ Consultation Group next week on Wednesday 28th June.  Below is the provisional agenda. Catering With the promised Capital investment from Compass, what is planned to improve the infrastructure to ensure staffing is more efficient, in-order to avoid pinch points on match day? The club announced Heineken as their new beer partner last year. However, with the changing culture of beer drinking in Britain with a focus now on craft and local beers, what is being done to address this?…

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FSF

2017 National Supporters Survey

The Football Supporters Federation is conducting a survey that offers fans a say on a range of issues affecting the national game. The survey is aimed to engage you by gathering vital information from match going football supporters. Topics such as engagement with your club, your match-day experiences, views on the game, diversity among others are covered. You can fill in the 2017 National Supporters Survey now.

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PROJECT B6

It was a great effort by supporters in organizing the flag display at Villa Park on Sunday. A big thank also goes out to all those that contributed towards Project B6. So, it was disappointing to hear that some flags from the Holte weren’t returned. If you had mistakenly taken them please get in contact at [email protected] We look forward to Project B6 working with the Club next season and trust that measures will be put in place to avoid such issues in the future.…

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Club Crest – To Change Or Not To Change?

The current Villa badge was introduced during Randy Lerner’s tenure as owner of the club. Is it an appropriate crest for the club moving forward under a new (and hopefully more successful) regime? Should it be changed as part of the total overhaul of a club that was fading fast under the old ownership? If so, should we revert back to the old round style of badge that adorned the shirts of League and European Cup winning heroes? The AVST would love to know your views…

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